Calling 9-1-1

Currently, it is estimated that about 70% of 9-1-1 calls are placed using wireless phones and that figure is rapidly increasing. What many people fail to realize is that when you use a wireless phone to call for help, it is even more critical that you know the location of the emergency. Wireless phones are not associated with a fixed location as is the case with a landline. When you call 9-1-1 using your wireless phone, emergency dispatch can get a general location within a distance of 300 meters but that distance is enough to delay help. In addition, callers in a state of panic often forget their own address. Therefore, we are encouraging you to post vital information in a central area of your home so that in the event of an emergency the caller can read aloud the necessary information to the 9-1-1 dispatcher.

We encourage you to fill out and print off our Emergency Information Sheet below. This is the same one we use in our own home and it’s kept in a sheet protector on the side of our refrigerator. If you have babysitters or older children staying home alone, this can be very helpful to them should the need arise to call for help.

 Click to download: Emergency Information Sheet

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